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December Wind Storm

Damage assessment and restoration efforts begin

Damaging winds have caused outages in our service area, with major impacts in King, Pierce and Thurston counties. Our Emergency Coordination Center and local storm bases are open to support restoration efforts and crews are deploying with assignments as it’s safe to do so.

Our first step in restoring power is damage assessment: getting a look at what’s been done to the system and determining the extent of repairs that are needed. The process takes time, especially if weather remains an issue. Unsafe weather conditions and the inability to access areas due to damage caused by the storm can slow these efforts.

We have temporarily disabled outage notifications via email, text and automated calls, as we work to make improvements to our outage map experience. Please continue to report outages on our map and app, as those reports are captured in our system.

alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Start service

Are you new to the area, returning to the area, or adding another home to your existing PSE account? To start service, we may ask you for:
  • Your name
  • Your telephone number
  • The address where you're starting service
  • Your source of income and length of employment
  • Information to help us identify you, like your driver's license or passport number, military ID, tax ID number, Social Security number or birthdate
The application can take up to 15 minutes to complete. Throughout the process, you'll have the opportunity to save and return later. Resume your application by returning here. You must have a digital account and be logged in to use this feature.
To start service, please select one of the options below:
online-account-bluelagoon customer service
I have a PSE online account

I have a PSE username and password.

Existing customer existing services
I am an existing customer

I currently have service with PSE but do not have an online account.

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I am new to PSE's service area

I've never had service with PSE before.

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I am a landlord

I manage a property or am a landlord with a tenant.